PRO.Quality
PRO.Quality is a system which allows unification of quality standards in a chain of stores and then centralised reporting of individual parameters during inspections. The system also shares a bonus program for employees based on foregoing criteria.
The system is an answer to the challenges of individual areas:
- Management – tasks and their control , an ability to react quickly.
- People – clear requirements, promoting proactivity
- Standards – objective requirements, the ability to compare them
- Reporting – easy access to data, current updates
The system consists of:
- A mobile app allowing for the reporting of inspections
- An online portal containing the reports and results for individual employees and institutions
The main aim of this system is to improve the quality in stores, which also improves the margin and efficency in stores thanks to maintained standards.